Privacy Policy
This privacy policy sets out how London Nanny Consultancy, the provider and owner of this website, uses and protects any information that you give when you use this website. London Nanny Consultancy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. London Nanny Consultancy may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at info@londonnannyconsultancy.com.
This privacy notice provides you with details of how London Nanny Consultancy collects and processes your personal data, whether you are a client, a candidate, a supplier or another third party. London Nanny Consultancy is the data controller, and we are responsible for your personal data, including determining when, why, and how to process personal data.
This policy has been written in accordance with the principles and safeguards set out in the General Data Protection Regulation (EU) 2016/679) (‘GDPR’). We adhere to the principles relating to the Processing of Personal Data set out in GDPR which require Personal Data to be:
(a) Processed lawfully, fairly and in a transparent manner (Lawfulness, Fairness and Transparency).
(b) Collected only for specified, explicit and legitimate purposes (Purpose Limitation).
(c) Adequate, relevant and limited to what is necessary in relation to the purposes for which it is Processed (Data Minimisation).
(d) Accurate and where necessary kept up to date (Accuracy).
(e) Not kept in a form which permits identification of Data Subjects for longer than is necessary for the purposes for which the data is Processed (Storage Limitation).
(f) Processed in a manner that ensures its security using appropriate technical and organisational measures to protect against unauthorised or unlawful Processing and against accidental loss, destruction or damage (Security, Integrity and Confidentiality).
(g) Not transferred to another country without appropriate safeguards being in place (Transfer Limitation).
(h) Made available to individuals such us to allow them to exercise certain rights in relation to their Personal Data (Data Subject’s Rights and Requests).
1. Personal Information we collect
We may collect the following information, which includes personal information:
- Name
- Date of Birth
- Gender
- Job title
- Contact information including email address and telephone number
- Demographic information such as postcode, preferences, and interests
- IP address (automatically collected)
- Web browser type and version (automatically collected)
- Operating system and your activity on this website (automatically collected)
- Other information relevant to our services
Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new services or other information which we think you may find interesting using the email address which you have provided.
- We may use the data to enable your use of the services available on our website, send you email notifications, newsletter, sales and marketing communications that you have specifically requested, deal with enquiries and complaints made by or about you relating to our website, verify compliance with terms and conditions governing the use of our website, in each case, in accordance with this privacy policy.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customise the website according to your interests.
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us at info@londonnannyconsultancy.com.
2. How we collect Personal Information
We may collect data about you by you providing the data directly to us. We may automatically collect certain data from you as you use our website by using cookies and similar technologies. We will collect data that is given to us by you in the following ways, for example, in each case, in accordance with this privacy policy:
- when you contact us through the website, by telephone, email, post or through any other means, or/and by filling in forms on our website
- when you register with us to receive our services, through this website or otherwise
- when you make payments to us, through this website or otherwise
- when you use our services
We may receive data from third parties like analytics providers such as Google based outside the EU, advertising networks such as Facebook, Instagram, and Pinterest based outside the EU, such as search information providers like Google based outside the EU, providers of technical, payment and delivery services.
3. Who we share Data with
We may share your Data with the following groups of people for the following reasons:
- our employees, agents and/or professional advisors, to allow us to provide the services requested of us
- relevant authorities, to facilitate the detection of crime or the collection of taxes or duties; in each case, in accordance with this privacy policy.
4. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we must keep basic information about our clients (including contact, identity, financial and transaction data) for six years after they cease being clients for tax purposes. In some circumstances you can ask us to delete your data and it is our responsibility to make sure that any personal data we retain is accurate. So, if you would like us to erase your data (to the extent that we are able to), or there are any changes to your data which means what we currently hold is inaccurate, please do let us know.
5. Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please email us at info@londonnannyconsultancy.com.
6. How we use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html
7. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
8. Links to other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@londonnannyconsultancy.com
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Last updated October 2020.
